Rescom International Dealer Descriptions and Instructions

Thank you for your interest in becoming a RESCOM Sales Inc. (“Rescom”) International Dealer.  If you have any questions on the Descriptions or Instructions below, please call us toll free at 1-800-665-2740.

Dealer Descriptions

1. Occasional Dealer

As an Occasional Dealer, you will be entitled to a modest* discount (from MSRP) on all purchased equipment.  You are not required to stock equipment and you do not have to purchase Equipment Demonstration Packages (“Demo Kit”) from Rescom. Rescom will provide Occasional Dealers with the following support:

• Sales Literature (up to 25/annum at no charge)
• Unique Rescom Dealer Portal login for up-to-date Occasional Dealer and MSRP pricing 
• Rescom Dealer Manual
• Technical Support

2. Authorized Dealer

As an Authorized Dealer, you will be entitled for a significant* discount (from MSRP) on all purchased equipment based on Minimum Order Quantities (“MOQs”).  You will be required to sign an Authorized Dealer’s Agreement, which will be forwarded to you following our receipt of your completed application. Your purchase of one (1) Demo Kit (steep* discount on MSRP based on MOQs) is an exclusive opportunity available only to Authorized Dealers.   Rescom will provide Authorized Dealers with the following support:

• Sales Literature (up to 100/annum at no charge)
• Unique Rescom Dealer Portal login for up-to-date Authorized Dealer and MSRP pricing
• Provide samples for customer product trials with signed Rescom Trial Agreement 
• Provide personnel, as available, for shows and/or seminars, etc.
• Provide pre-qualified leads specific to your territory and market
• Assist in training personnel and provide sales support
• Rescom Dealer Manual
• Technical Support

3. Authorized Distributor

As an Authorized Distributor, you will be entitled to a negotiated* discount (from MSRP) on all purchased equipment based on MOQs.  You will be required to sign a Distributor Agreement, which will be forwarded to you following our receipt of your completed application and credit forms.  Your purchase of up to five (5) Demo Kits at a negotiated* discount (from MSRP) based on MOQs is an exclusive opportunity available only to Authorized Distributors.   Rescom will provide Authorized Distributors with the following support:

• Sales Literature (up to 100/annum at no charge)
• Unique Rescom Dealer Portal login for up-to-date Distributor and MSRP pricing
• Provide samples for customer product trials with signed Rescom Trial Agreement
• Provide personnel, as available, for shows and/or seminars, etc.
• Provide pre-qualified leads specific to your territory and market
• Assist in training personnel and provide sales support
• Rescom Dealer Manual
• Technical Support

4. Authorized Representative

As an Authorized Representative, you will be entitled to a negotiated compensation package for your role in promoting Rescom Product(s) and recruiting Customers, Occasional Dealers, Authorized Dealers, and/or Distributors for Rescom.  You will be required to sign a Representative Agreement, which will be forwarded to you following our receipt of your completed application and credit forms.  Your loan of one (1) Demo Kit is an exclusive opportunity available only to Authorized Representatives.   Rescom will provide Authorized Representatives with the following support:

• Sales Literature (up to 100/annum at no charge)
• Unique Rescom Dealer Portal login for up-to-date MSRP pricing
• Provide samples for customer product trials with signed Rescom Trial Agreement
• Provide personnel, as available, for shows and/or seminars, etc.
• Assist in training personnel
• Rescom Dealer Manual
• Technical Support

*All discounts will be disclosed after signing of the application form.

Rescom International Dealer Instructions

1. All Rescom International Dealers

1. To be registered with Rescom as an International Dealer, Distributor or Representative, complete and submit the Rescom International Dealer Application Form.
2. Your application will be reviewed and processed.  The application form must include authorized signatures from both companies to be fully accepted.  
3. When approved, a Dealer Manual and Support package will be delivered to you.  You will also receive, via email, a unique username and password to login Rescom’s Dealer Portal for current pricing information.  Your signed application form will serve as a general statement of your intent to sell and promote Rescom equipment.

2. Rescom International Authorized Dealers, Distributors, & Representatives

1. Upon completion and approval of the above application, a copy of the Authorized Dealer, Distributor, or Representative Agreement will be sent to you for review and signing.  
2. Submit the signed agreement via electronic transfer, courier, or postal delivery.  Rescom will sign the agreement and send your duly executed agreement to you.
3. Upon receiving your duly executed agreement, Rescom will arrange delivery of your Demo Kit.  

Notes to Rescom International Dealers

1. Equipment Demonstration Package (Demo Kit)

Equipment Demonstration Packages contain all items necessary to adequately demonstrate the functionality and advantages of our Product(s).   Please see the Rescom International Dealer Application which itemizes the equipment included with each Demo Kit.  Please indicate on the form which Product(s) you are most interested in promoting and/or selling. Demo Kits are solely for the use of the Dealer and are not to be resold.  Dealer must return Demo Kit Product(s) or parts with the Rescom Return Merchandise Authorization  in order to be eligible for replacement or upgraded Demo Kit items.  Missing Product(s) or parts will be charged at full replacement MSRP cost.

2. Return Merchandise Authorization

Please consult your Dealer Manual with regard to the process for a Return Merchandise Authorization. Also, please be aware of our Product Warranties and Service Policy for each of our Product(s) located on our website www.rescom.ca/warranty-service/.

3. International Dealers Payment Terms

Payment in advance of shipment.

4. Special Instruction to US Dealers – Federal ID #

In order to properly facilitate the shipment of goods across the Canada/US border, all US bound shipping documentation must include your IRS Employers Identification Number (Federal ID #).  This is a requirement of the US Customs Service (Customs Directive 3550-079A, dated June 27, 2001).  Please be sure to include this information in your Rescom International Dealer Application. (Hyperlink) Also, US Dealers should be aware that US pricing does not include shipping and handling.

---

Welcome to RESCOM Sales Inc., we look forward to working with you!

As a valued Customer and Dealer, we are committed to meeting your expectations, expeditiously, and to your utmost satisfaction.

For Technical Support or Customer Support: 1-800-665-2740

Monday – Friday 8:30 AM – 4:30 PM (Eastern Time Zone)

RESCOM Sales Inc. is ISO 9001:2015 Registered